Privacy Policy

Your privacy is important to us. Learn how we protect and handle your personal information.

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Privacy Policy

Last updated: January 2025

1. Information We Collect

We collect information you provide directly to us, such as when you:

  • Place orders through our website or WhatsApp
  • Contact us for customer support
  • Subscribe to our newsletter or updates
  • Participate in surveys or promotions
  • Visit our restaurants or use our services

Personal Information includes:

  • Name and contact information (phone number, email, address)
  • Order history and preferences
  • Payment information (processed securely through third-party providers)
  • Location data (when you use location-based services)

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Provide customer support and respond to inquiries
  • Send you important updates about your orders
  • Improve our services and develop new products
  • Send promotional offers and marketing communications (with your consent)
  • Comply with legal obligations and protect our rights

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third parties who assist us in operating our business (payment processors, delivery services)
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: When you have given us explicit permission to share your information

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

We use industry-standard encryption and security protocols to safeguard your data, especially payment information.

5. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Provide personalized content and recommendations
  • Improve website functionality and performance

You can control cookie settings through your browser preferences.

6. Your Rights

You have the right to:

  • Access and review your personal information
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information
  • Opt-out of marketing communications
  • Withdraw consent for data processing
  • Data portability (receive your data in a structured format)

To exercise these rights, please contact us using the information provided below.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

Order information is typically retained for 3 years for accounting and customer service purposes.

8. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.

We encourage you to review this privacy policy periodically for any changes.

10. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

📱 +91 98555 78969
📍 Main Office, Punjab, India
🌐 www.tagusa.in